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ID Verification

Songtradr takes fraudulent activities seriously and is committed to upholding the integrity of the distribution system for artists, distri...

Songtradr takes fraudulent activities seriously and is committed to upholding the integrity of the distribution system for artists, distributors, and other service providers.

Songtradr has implemented an ID verification layer in an effort to ensure authentic music is being promoted. Don't worry, you will only need to do this once!

About Plaid - Songtradr's Verification Partner

Plaid provides identity verification (IDV) services to Songtradr to help verify user identities. Users can create a Plaid IDV Remember Me Profile to save their identity information and speed up future verification processes on other Plaid-powered applications or services they may use.

Songtradr uses identity information such as name, date of birth, phone number, address, national ID number, and identification document. Plaid doesn't share user data to any third party company without consent and takes end user data privacy very seriously.

For privacy policies regarding verification, click here.

Verify now through your Songtradr dashboard!

Let's get started with verifying your government issued ID.

  • Log into your Songtradr dashboard.

  • Click into the Transactions & Licenses tab in the left navigation menu.

  • Click Setup Payments & Tax Documents at the top-right corner of the page. Verify the account holder's identity via login email to Start Verification.

ID Verification 1 - Transactions setup.png
ID Verification 2 - Start Verification.png

Please be sure to have your mobile device available to complete the Plaid Verification requirements as shown below.

  • Verify your phone number and date of birth.

  • Scan the QR code (using your phone's camera) to open your Plaid account on your mobile device.

ID Verification 3 - Plaid Intro.png
ID Verification 4 - Plaid Phone.png
ID Verification 5 - Plaid DOB.png
ID Verification 6 - Plaid Verify.png
ID Verification 7 - Plaid Scan.png
ID Verification 8 - Plaid Phone Completion.png

Please have your government issued ID readily available.

Note: If you wear glasses, be sure to remove them for the selfie verification.

ID Verification 13 - Phone Intro.jpg
ID Verification 14 - Capture.jpg
ID Verification 15 - Front DL.jpg
ID Verification 16 - Back DL.jpg
ID Verification 17 - Selfie.jpg
ID Verification 11 - Remember Me.png

After completing the required steps a your mobile device, Plaid will ask if you wish to "Remember" your verifications for other apps that require similar verifications. Once you decide, your Songtradr verification is complete!

ID Verification 18 - Verified.jpg

IMPORTANT NOTE: If you've recently failed ID verification and your dashboard no longer allows you to try again, please send us an email.

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